Once you place your order, you will receive an email from our Admin email admin@three5ths.co confirming your order number, ordered items, delivery address, and contact information.

If you have not received the email, please check your spam or other inboxes. If you still cannot find it, email our Customer Support Team via support@three5ths.co and we'll send you the confirmation manually.

HOW WILL I KNOW IF MY ORDER IS SHIPPED?

• Once your order has been shipped, you will receive and email confirmation all your information once again and what contents are included in the package.
• Our orders are shipped out within 3-7 business days.

WHERE ARE ORDERS SHIPPED FROM?

• Orders are shipped directly from our manufacturer, in China and the USA, to customers.

TRACKING NUMBER

• A tracking number will be provided that can be tracked via our tracking page, which is one of the most powerful package tracking platform.

TRACKING UPDATES

• Due to the complexity of international shipping, tracking updates may seem stuck at one location for a long time. However, the package will still be in transit. Once the package arrives in your destination country, updates will be regular and sent from your local postal courier.
• Shipping times for regional areas are likely to take longer

Delivery times are listed below. Once your parcel has been delivered, the tracking number and your local courier will update the status.

If you order has not arrived even though the tracking number says delivered, please email us via support@three5ths.co

Shortly after your order has been delivered, you should receive an email to leave us a review.

For every verified 5 star review, a 15% coupon will be sent to you!