Cancellation policy
Cancellation Policy
Some items in our store may be offered as pre-order or regular orders. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Regular Orders
We accept order cancellation if your order is canceled within 1 day from when your order was placed. This is because all our products are made on-demand and thus there is a fee for the production cost as your order will likely have been made or will start being made after 1 day.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.